I had never heard of Midtown Jewelers until I was in the market for an engagement ring about a year ago. Foregoing the tradition of picking out a ring on my own and getting it wrong, my fiance helped by looking at settings online that she liked. Midtown Jewelers is somewhat unique in that it carries numerous lines of jewelry from "name brands" in the industry (e.g. Tycoon, Gabriel & Company) that are only sold through select retailers around the country. First time visiting Midtown's location in the heart of Reston Town Center I was impressed with cozy yet elegant feel of the shop and the no pressure sales approach Bobby and his team, particularly, Stephanie, took. Long story short, Bobby and his team came through time and time again with great customer service and getting me setup with the perfect engagement ring. And to be clear, while some shops might not let you buy your diamond separately and bring it for setting in the engagement setting, Bobby helped me out no questions asked making the ring of my fiance's dreams feasible for me! A few examples of the excellent service at Midtown - shortly after getting engaged my fiance noticed the ring wasn't fitting right and was missing a small pave diamond from the bottom of the band - within two weeks (and it only took that long because the setting had to be sent back to the manufacturer) the ring was back in our hands free of charge to us with no questions asked - now that is service. But even more impressive, when he returned the ring to us, I kid you not, because of our schedule being the way it was, Bobby (yes the store owner/manager) actually delivered the ring to our home personally so my fiance could wear it to an event we were going to. That level of service that is unheard of these days, especially from a jewelry store where more often than not you're lucky to even get the time of day if you don't look "serious". Not to mention this is not some chain owned by a corporate parent, this is a small owner owned shop that understands customer service is key. Plus you're supporting you're local economy when you shop here.

Beyond engagement rings, Midtown is certified Pandora reseller (which my fiance loves), and carries an assortment of other fine jewelry and watches. If you're in the market for jewelry, definitely look at Midtown or inquire via e-mail - Bobby or one of his team will respond quickly. There is definitely a reason this shop has such high reviews and has won many accolades over the years.

If you're thinking of going to one of the big box stores (Kay, Jared), drop by Midtown, you might be pleasantly surprised!

Finding a trusted jeweler is not easy. I had brought my Rolex watch to Midtown Jewelers for repairs when I had lived in Reston, VA. The service was friendly and prompt. I had moved to Savannah, GA a year ago and needed my watch serviced. I called up Bobby and sent the watch to Midtown Jewelers. Bobby and I communicated through email regarding the status of the repairs and I received my watch today. I was impressed with the responsiveness of the communication, I am so happy. Although I live far away - I will continue to use Midtown Jewelers.

I went to Midtown Jewelers simply because they are right down the street from where I work. I needed to have a family engagement ring sized and cleaned, and I was very nervous about leaving it behind. They took excellent care of me and listened to my needs. I highly recommend Midtown Jewelers and will definitely be back!

I stumbled upon Midtown Jewelers through an employer discount program. Bobby, the owner, helped me pick out the perfect engagement ring for my wife and I've gone back to Midtown on multiple occasions to include my wedding band, Christmas and birthdays. Hes very creative in coming up with ideas that will make for a special gift and he is by no means a pushy salesmen. I'd recommend him to anyone!

I recently bought an engagement ring from Midtown Jewelers and my experience could not have been better. I let them know what I was looking for and they did their best to assist. There was no pressure, just the assurance they were there if I had any questions.

After a couple weeks of researching, I returned to Midtown for the ring I'd chosen to move forward with. I'm happy to report, that three months later, I'm extraordinarily pleased with the deal/value I received. My fiance is very pleased with her ring and I couldn't be more thankful to Anya, Bobby, and the Midtown Jewelers team.

I had been searching for the perfect ring for my now fiance for quite some time. When I happened upon Midtown Jewelers I could not have been more satisfied. The quality of service there is second to none and they have the most beautiful selection of diamonds and ring designs to choose from. You are most certainly sure to find the 'right' one. The staff at Midtown are extremely polite and helpful and they all definitely helped to make the already nerve-wracking process much less stressful. I could not possibly imagine going anywhere else.

My husband and I first went to Midtown Jeweler's to purchase our wedding bands over four years ago and had such a wonderful experience we continue to go there even though we no longer live in the Northern Virginia area. We receive such personalized service at Midtown we would not think of going anywhere else!

Personalized service and reasonable pricing keeps me coming back to Midtown Jewelers at Reston Town Center. I bought several pieces of jewelry there and I know every time I have questions on which piece to buy, Bobby always gives me his honest opinion even if the selected item is less than the comparable one.

I've already purchased several pieces from Midtown Jewelers and my girlfriend loves each one of them. Bobby and his staff were very helpful in finding everything I needed. They have a large selection of Charles Krypell pieces and Pandora charms. My girlfriend and daughter love their Pandora bracelets. Highly recommended.